Privacy Policy

Last Updated: 14 Sept 2025

Quick Summary

  • We collect only what is needed to provide services (name, contact info, address, payment details).
  • Your data is never sold to third parties.
  • Data is stored securely and only shared with trusted partners.
  • You control your personal data – you can access, update, or request deletion.

1. Introduction

Serwex (“we,” “our,” or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.

2. Information We Collect

  • Personal Information: Name, phone number, email, address, payment details.
  • Service Information: Service bookings, preferences, feedback.
  • Device Information: IP address, device type, browser, app usage logs.
  • Cookies & Tracking: To enhance user experience and improve our platform.

3. How We Use Your Information

  • To provide and manage services.
  • To process payments securely.
  • To improve services and personalize user experience.
  • To communicate booking details, offers, and updates.
  • To comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service Partners – only the minimum data needed to complete your booking.
  • Payment Gateways – for secure transactions.
  • Regulators/Authorities – when legally required.

5. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

6. Your Rights

  • Access, correct, or delete your data.
  • Opt out of marketing communications.
  • Withdraw consent where applicable.

7. Security

We use encryption, firewalls, and restricted access to protect your data.

8. Changes to Policy

We may update this policy from time to time. Any changes will be reflected here with a revised date.

9. Contact Us

For questions about this policy, contact us: