Terms & Conditions

Last Updated: 14 sept 2025

1. Acceptance of Terms

By accessing or using Serwex services, you agree to these Terms & Conditions. If you do not agree, please stop using our platform.

2. Services

  • Serwex connects customers with service providers (cleaning, repair, maintenance, etc.).
  • Services are subject to availability and may vary by location.

3. User Responsibilities

  • Provide accurate details during booking.
  • Ensure access to the service location.
  • Not misuse the platform for unlawful activities.

4. Service Provider Responsibilities

  • Deliver services professionally and on time.
  • Maintain safety and quality standards.
  • Comply with all applicable laws and regulations.

5. Payments

  • All bookings must be paid via authorized payment methods.
  • Prices may vary depending on service type and location.
  • Taxes and additional charges may apply.

6. Cancellations & Refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy.

7. Liability

  • Serwex acts as a facilitator between customers and service providers.
  • We are not liable for direct damages caused by service providers.
  • Our liability, if any, is limited to the service fee paid.

8. Intellectual Property

All content on the Serwex platform (logo, text, graphics, etc.) is our property and cannot be used without permission.

9. Termination

We reserve the right to suspend or terminate accounts for misuse, fraud, or violation of these terms.

10. Governing Law

These terms are governed by the laws of India.

11. Contact Us

For questions, contact us: